Privacy Policy
Last Updated: December 6, 2025
Table of Contents
1. Introduction
MyFrontDoor AI, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Service”).
By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, and other registration details
- Payment Information: Credit card details, billing address (processed by our payment provider)
- Communications: Messages, feedback, and support requests you send to us
- User Content: Prompts, queries, and content you submit to the Service
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Features used, actions taken, timestamps, and interaction patterns
- Device Information: Device type, operating system, browser type, and unique identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
- Cookies and Tracking: Information collected through cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage trends and preferences
- Detect, investigate, and prevent fraudulent activities
- Personalize and improve your experience
- Comply with legal obligations
4. AI Model Interactions
4.1 Processing of Prompts
When you use the Service to interact with AI models, your prompts and queries are processed to generate responses. We may use anonymized or aggregated interaction data to improve our services.
4.2 Data Retention
Conversation data may be retained to provide you with history and context features. You can delete your conversation history at any time through your account settings.
4.3 Third-Party AI Providers
We use third-party AI model providers to power our Service. Your interactions may be processed by these providers in accordance with their privacy policies and our data processing agreements with them.
5. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service (payment processors, hosting providers, AI model providers)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data
Portability
Request transfer of your data to another service
Objection
Object to certain processing of your data
Withdrawal
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@myfrontdoorai.com.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
When you delete your account, we will delete or anonymize your personal data within a reasonable time period, except where retention is required by law.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Children's Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Service and updating the “Last Updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Privacy Inquiries: privacy@myfrontdoorai.com
General Support: support@myfrontdoorai.com
Please also review our Terms of Service for additional information about your use of the Service.